Enterprise Account Manager

Company : Rezo.Ai

Job Type : Full Time

Noida, India

Number of Applicants

:

000+

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Job Description - Enterprise Account Manager

ï· Portfolio Management – Manage a strong portfolio of enterprise customers
and guide them strategically to achieve their objectives.

ï· Revenue Growth – Drive new business opportunities within existing accounts
and identify areas for improvement to meet sales quotas. Identify and
capitalize on upselling and cross -selling opportunities across C -suite
stakeholders.

ï· Account Planning – Develop and execute account plans aligned with client
goals.

ï· Contract Negotiation – Negotiate contracts and close deals to maximize
profitability.

ï· Relationship Building – Build and maintain trusted advisor relationships with
key accounts and executive sponsors.

ï· Business Reviews – Conduct regular reviews to track progress and ensure
ongoing satisfaction. Communicate monthly/quarterly initiative updates to
internal and external stakeholders.

ï· Forecasting – Forecast and track key account metrics (quarterly sales results,
annual forecasts).

ï· Issue Resolution – Handle challenging client requests and manage escalations
effectively.

ï· Collaboration – Work closely with cross -functional teams (sales, marketing,
product, engineering) to deliver tailored solutions.

Requirements

ï· 8+ years of experience in Enterprise Account Management or related roles.

ï· Proven track record in managing client relationships and delivering exceptional
service.

ï· Experience with SaaS or enterprise -based products preferred.

ï· Proven ability in solution/concept selling (CRM, ERP, SaaS, CPaaS solutions).

Functional Skills

ï· Ability to communicate, present, and influence stakeholders at all
organizational levels, including C -suite.

ï· Expertise in CRM software and MS Office (especially Excel).

ï· Ability to manage multiple clients simultaneously with attention to detail.

ï· Willingness to travel as required.

Behavioral Skills & Attitude

ï· Comfortable explaining technology and solutions with a consultative approach.

ï· Self -motivated, results -driven, and able to work independently in a dynamic
environment.

ï· Excellent negotiation skills to close high -value deals and manage complex
contracts.

ï· Strong result orientation with a commitment to achieving and exceeding
targets.

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