Enterprise Collaboration Lead

This role is for one of the Weekday's clients

Min Experience: 12 years

Location: Hyderabad

JobType: full-time

We are seeking a seasoned Enterprise Collaboration Lead to drive and oversee the strategic adoption, management, and optimization of Microsoft 365 (M365) collaboration tools across the organization. This role requires a high-caliber professional with deep technical expertise, strong leadership capabilities, and hands-on experience in managing enterprise-wide collaboration solutions. The ideal candidate will serve as the go-to authority for M365 platforms, providing L3 support, shaping collaboration strategies, and leading a skilled team to ensure seamless productivity and communication across business units.

Key Responsibilities:

• Lead the design, implementation, and management of enterprise collaboration solutions using Microsoft 365 (M365) suite including Teams, SharePoint, OneDrive, Exchange Online, and other related tools.
• Act as an L3 expert, providing advanced troubleshooting, root cause analysis, and resolution for complex enterprise collaboration issues.
• Drive enterprise-wide adoption of collaboration platforms by defining best practices, governance policies, and adoption strategies.
• Lead, mentor, and manage a high-performing team of collaboration specialists, ensuring consistent delivery of services, timely resolution of issues, and continuous skill development.
• Collaborate with IT, security, and business stakeholders to align collaboration initiatives with organizational goals, ensuring compliance, security, and operational excellence.
• Monitor system performance, usage analytics, and user feedback to continuously improve collaboration environments and recommend enhancements.
• Stay updated with the latest M365 features, updates, and industry best practices, and lead initiatives for their implementation across the organization.
• Develop and maintain detailed documentation, including architecture diagrams, support processes, escalation procedures, and knowledge repositories.
• Lead enterprise projects related to digital collaboration transformation, migration, or upgrades, ensuring minimal disruption and maximum efficiency.

Required Skills & Qualifications:

• Primary Skill: Deep expertise in Microsoft 365 (M365) suite, including Teams, SharePoint Online, OneDrive, Exchange Online, Power Platform (Power Automate, Power Apps), and M365 security & compliance features.
• Expert Level: Proven L3 support experience, with advanced troubleshooting, configuration, and optimization capabilities.
• Strong experience in enterprise collaboration strategy, governance, and adoption programs.
• Demonstrated experience in leading and managing teams, driving performance, mentoring, and ensuring accountability.
• Solid understanding of IT infrastructure, networking, identity management (Azure AD), and cloud services integration.
• Exceptional communication, stakeholder management, and cross-functional collaboration skills.
• Proven ability to handle large-scale enterprise deployments and migrations with minimal disruption.

Experience:

• 12–25 years of progressive experience in IT, with a strong focus on enterprise collaboration, Microsoft 365, and team leadership.
• Hands-on experience in enterprise collaboration projects, migrations, or transformation initiatives.