Enterprise / Platform Architect

Experience Level: 8+ years in ServiceNow development & solutioning 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. Strong understanding of ServiceNow architecture, scalability, and security best practices. Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. ServiceNow CAD (Certified Application Developer) certification is a plus. Experience in ServiceNow CMDB health, data governance, and Service Mapping. Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. Lead complex scripting, automation, and custom application development. Define and enforce coding standards, security best practices, and governance frameworks. Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. Design and optimize Flow Designer, Orchestration, and business process automation. Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. Design enterprise-wide ServiceNow architecture, including data flows and integrations. Provide technical leadership, mentoring junior developers, and conducting code reviews. Define best practices for CI/CD pipelines, automated testing, and instance maintenance.