Enterprise Resource Planning Specialist

Oracle EBS R12 Administration Provide 24x7 production support for Oracle E-Business Suite R12 environments Perform installation, configuration, cloning, and maintenance of Oracle EBS R12 (Apps Tier and DB Tier) Manage EBS patching, including AD patches, RUPs, CPU patches, and one-off patches Apply online and offline patches using ADOP (Online Patching) Support multi-node and single-node architectures Perform database upgrades, migrations, and refreshes (Dev/Test/UAT/Prod) Handle backup and recovery using RMAN Manage tablespaces, datafiles, redo logs, and archive logs Work with functional and technical teams to troubleshoot concurrent manager, workflow, and application issues Implement and maintain Oracle security best practices Manage user access, roles, profiles, and password policies Support audits, compliance, and documentation requirements Handle incident, problem, and change management as per ITIL processes Perform root cause analysis (RCA) for production issues Coordinate with Oracle Support (SR management) for critical issues Prepare and maintain technical documentation and SOPs EBS and Planning instance database upgrade from 11.2.0.4 to 12.1.0.2. Applied RPC5 and Baseline patches to EBS and ASCP 12.1.3 as part of the preparation for the EBS 12.2 upgrade. Configured Active Data Guard. Completed the Sabrix application upgrade and database upgrades from 12c to 19.14. Completed the EBS, ASCP, and Agile database upgrades from 12.1.0.2 to 19.14. Upgraded the SOA application from 11g to 12c, along with a database upgrade to version 19.14. Upgraded the OIM application from 11g to 12c, alongside a database upgrade to version 19.14. Performed EBS and ASCP application upgrades from 12.1.3 to 12.2.10. Apply Linux and Windows OS security patches quarterly using the FAM utility from the OCI console. Rebooting servers and adding storage in OCI whenever required. Weekly PROD maintenance and migration activities in the Production environment. Weekly cloning/refresh activities (which include EBS, ASCP, Sabrix, and Agile systems). Performing ad-hoc cloning of other instances as per requirements. Documenting changes and improvements in the cloning process. Monitoring of EBS and integrated systems. Handling Production incidents and outages. Coordination with Oracle Support via SRs to resolve technical issues. Conducting health checks for service availability every week after maintenance. Database administration for EBS, including backups, database patching, and weekly Oracle Home backups. Providing Production support and troubleshooting technical issues. Monitoring system alerts and performing necessary remediation. Supporting secondary applications such as SOA, Tidal, OIM, Sabrix, and Agile. Strong experience with Oracle E-Business Suite R12.x Proficient in Oracle Database Administration (11g/12c/19c) Hands-on experience with ADOP, AutoConfig, and Rapid Clone Strong knowledge of Linux/Unix operating systems Expertise in RMAN, Data Pump (expdp/impdp) Experience with OEM, shell scripting, and basic SQL/PLSQL Knowledge of DR setups and High Availability architectures Experience in production support environments Strong troubleshooting and problem-solving skills Ability to work in on-call / shift-based support models Good understanding of ITIL processes Oracle certifications (OCA / OCP) Experience with cloud environments (OCI / AWS / Azure) Exposure to EBS integrations and third-party tools Knowledge of Oracle Fusion Middleware is a plus Strong communication and documentation skills Ability to work independently and in a team environment Good time management and prioritization skills Customer-focused mindset