Summary

Responsibilities

• Design and launch new business initiatives, creating pilot frameworks and expanding successful models.
  
• Oversee daily ground operations while coordinating with field teams to deploy new processes, tools, and key performance indicators.
  
• Pinpoint operational bottlenecks and restructure workflows to enhance overall productivity.
  
• Evaluate operational data, supply-demand trends, and unit economics utilizing SQL and advanced spreadsheet applications.
  
• Partner with cross-functional teams including strategy, product, technology, analytics, and business units.
  
• Perform on-site audits to detect and address operational hurdles encountered at the field level.
  
• Champion the adoption of new processes, manage stakeholder relationships, and drive continuous operational improvements.
  
• Monitor key performance indicators, assess business impact, and optimize cost efficiency.
  

• Possess 3 to 6 years of hands-on experience in areas such as ground operations, logistics, hub management, field sales, fleet operations, or business expansion.
  
• Demonstrate a track record of supervising field personnel, drivers, hubs, or operational teams.
  
• Exhibit robust analytical capabilities and strong problem-solving aptitude.
  
• Show proficiency in advanced Excel or Google Sheets, along with knowledge of SQL and operational modeling.
  
• Have a history of implementing new standard operating procedures, tools, and change management strategies.
  
• Display exceptional communication skills, the ability to manage stakeholders effectively, and strong execution capabilities.
  
• Show a proactive approach to taking ownership and resolving complex operational issues independently.
  
• Thrive in a rapid-paced environment characterized by ambiguity and shifting priorities.
  

Preferred Industry Background

• Logistics and Supply Chain
  
• Quick Commerce and E-commerce
  
• Mobility and Fleet Management
  
• FMCG and Industrial Operations
  
• Ground Operations and Business Expansion