ESaaS - MSD -Technical- D365 CE Developer Associate

Associate Dynamics 365 CE Developer

Role purpose

As an Associate Dynamics 365 CE Developer, you’ll join a cross-functional delivery team building and enhancing Customer Engagement solutions on Microsoft Dynamics 365 and the Power Platform. You’ll configure first-party apps (e.g., Sales, Customer Service), extend Dataverse with low-code tools, and contribute to lightweight code customisations under the guidance of senior engineers. This is an early-career role with a clear development path towards a mid-level Developer.

Key responsibilities

• Configure Dynamics 365 CE and Dataverse: entities/tables, columns, relationships, forms, views, business rules, charts, dashboards and security roles.


• Build low-code components: model-driven apps and Power Automate flows (approval, data sync, notifications, exception handling).


• Contribute to code extensions with support: C# plug-ins, custom workflow actions, JavaScript/TypeScript for form logic and ribbon commands, and basic PCF controls where appropriate.


• Implement integrations using standard connectors and Web API/OData; support RESTful calls and data transformations.


• Support application lifecycle management (ALM): solution layering, environment strategy, version control (Git), deployment through Azure DevOps pipelines.


• Write clear technical documentation (solution design notes, configuration decisions, runbooks).


• Participate in Agile ceremonies; estimate tasks, provide progress updates, and raise risks early.


• Collaborate closely with functional consultants, testers and business stakeholders to refine requirements and ensure solutions meet acceptance criteria.


• Assist with data migration and quality activities (data import templates, mappings, reconciliation).


• Triage and resolve defects; contribute to root-cause analysis and continuous improvement.

Skills and experience (essential)

• Working knowledge of Dynamics 365 Customer Engagement and Dataverse concepts (tables, relationships, business rules, security model, auditing).


• Hands-on experience building model-driven apps and Power Automate flows.


• Basic proficiency in C# and/or JavaScript for Dynamics 365 extensions, with an understanding of when to choose low-code vs. code.


• Familiarity with Dynamics 365/Dataverse Web API, OData, and REST fundamentals.


• Understanding of solution management and ALM (managed/unmanaged, publishers, layers) and Git workflows.


• Exposure to Azure DevOps (boards, repos, pipelines) or comparable tooling.


• Strong problem-solving skills, attention to detail, and the ability to follow established patterns and coding standards.


• Effective communicator who collaborates well in multi-disciplinary teams and can translate technical detail into plain language.


• Commitment to inclusive, user-centred design and secure-by-default practices.

Nice to have (advantageous)

• Experience with plug-ins, custom APIs, custom connectors, or PCF.


• Exposure to Azure services (Logic Apps, Functions, Service Bus) in integration scenarios.


• Knowledge of test automation approaches (unit testing for plug-ins; UI testing concepts).


• Familiarity with customer service capabilities (queues, SLAs, routing) and/or sales processes (lead/opportunity management, forecasting).


• Experience with data import tooling and basic data quality techniques.

Behavioural competencies

• Growth mindset: actively seeks feedback, pairs with senior developers, and pursues continuous learning.


• Ownership: manages own backlog items, keeps work visible, and follows through to completion.


• Quality focus: writes maintainable configurations and code, adds meaningful comments, and supports peer reviews.


• Empathy & inclusion: designs with accessibility in mind and values diverse perspectives.