Event Project Manager

• Meet clients to gather project specifications
  
  


• Define the scope of the project, roles, and responsibilities along with various stakeholders
  
  


• Occasionally participate in pre-sales advisory and scoping to the Sales Team on proposals and pitches for business
  
  


• Maintain project time frames, estimates, and status reports
  
  


• Responsible for the management of complex problems and the development of processes for scheduling and administration
  
  


• Prioritize requirements and define the scope to meet market needs in a timely manner given available resources
  
  


• Educating clients with the onboarding process and training when required
  
  


• Partner with customer operations to identify areas in need of improvement to increase customer satisfaction and decrease support requests
  
  


• Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project
  
  


• Assume responsibility and drive ownership for issue resolution
  
  


• Accountable for on-time service delivery, service quality, cost, and operations
  
  


• Provide feedback to our Product team if there are clients’ requests for new product features
  
  


• Work closely with the Sales team on projects handover and documentations
  
  

Requirements

• Strong project management skills with the ability to work on and track multiple projects simultaneously
  
  


• Excellent problem-solving skills
  
  


• Experience in the digital side of event planning (event registration, event website etc.)
  
  


• Proficient in project management software
  
  


• Ability to focus and pay attention to details at all times
  
  


• Ability to work in a team as well as an individual with little or no supervision
  
  


• Diploma or Degree in any IT-related discipline is a bonus
  
  


• 2+ years of relevant working experience in a project management setting for events or IT projects
  
  


• Demonstrated ability to think creatively and strategically when implementing
  
  


• Experience in GEVME a plus