Executive

Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing. 

Achieve daily production targets consistently, with a focus on accuracy and timeliness. 

Maintain quality standards (>98% accuracy) while minimizing errors and rework. 

Ensure SLA adherence of >95% across client deliverables. 

Assist in correcting and resubmitting errors identified during audits or quality checks. 

Update task trackers and report daily status to Team Lead/Sr. Executive. 

Collaborate with the team to resolve AR and charge clarifications. 

Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs. 

Maintain compliance with HIPAA, ISMS, and QMS standards. 

Participate in training and actively apply process updates in daily work.