Executive

Job Title: Executive Officer – Vehicle Insurance

Job Type: Full-time - Permanent 

Work
Schedule: Day Shift 10:00AM – 7:00PM

Incentives: ₹12,000 – ₹15,000 (performance-based)

Position Overview

We are seeking a
Customer Support Executive – Vehicle Insurance to join our team.
The role involves assisting customers with renewal insurance
policies, understanding their insurance needs, analyzing risk
factors, and recommending appropriate coverage options.The ideal
candidate will be customer-focused, well-organized, and skilled in
negotiation, with the ability to manage multiple tasks efficiently.

Requirements

Key Responsibilities

• Process
  vehicle insurance renewal policies for customers.
  

• Understand
  and assess client’s insurance requirements.
  

• Recommend
  suitable insurance policies by analyzing risk involvement and
  coverage options.
  

• Provide
  clear communication and support to customers throughout the renewal
  process.
  

• Maintain
  accurate documentation and records of customer interactions.
  

• Achieve
  assigned targets and contribute to overall team performance.
  

• Handle
  customer queries, complaints, and escalate issues when necessary.
  

• Ensure
  compliance with company policies and regulatory guidelines.
  
  

Required Skills & Qualifications

• Minimum Educational Qualification – Graduate in any field
  

• Freshers &
  Prior experience in customer support / BPO / insurance sector is an
  added advantage.
  

• Strong
  communication and interpersonal skills.
  

• Good
  negotiation and persuasion abilities.
  

• Excellent
  time management and organizational skills.
  

• Basic
  computer knowledge ( excel )