Executive - Community Engagement

A. Mobilization & Batch Formation

• Identify, mobilize, and motivate eligible participants (blue -collar workers, white -collar workers, senior citizens, and workforce entrants) to attend sessions.
  
• Conduct door -to -door / community -based outreach and coordinate with local stakeholders to build participation.
  
• Form training batches as per session plan and ensure target numbers are met for each session/batch.
  
• Ensure participants understand the purpose of the program and remain engaged until completion.
  

B. Stakeholder & Community Coordination

• Build strong relationships with community leaders, employers, RWAs, local NGOs/CSOs, institutions, unions, worker groups, etc. for mobilization support.
  
• Act as a liaison between the community and the training team, ensuring smooth communication and issue resolution.
  
• Coordinate with the Location Leader, Senior Trainer, and Assistant Trainer for session schedules, venues, and participant readiness.
  

C. Session Scheduling & Logistics Support

• Ensure beneficiaries are informed of session dates/timings and are reminded through follow -ups, calls, and field visits.
  
• Support venue arrangements and session logistics coordination (seating, basic setup, crowd flow, etc.).
  
• Manage on -ground coordination during sessions to support trainers and maintain discipline/flow.
  

D. Documentation, Tracking & Reporting

• Maintain and submit accurate records: attendance sheets, consent forms, beneficiary details, and other required documentation.
  
• Support DigiLocker registration and scheme enrollment facilitation (as per project process).
  
• Collect participant feedback, testimonials, and case stories as required.
  
• Support pre - and post -session assessment activities (where applicable).
  
• Share daily/weekly progress updates with the Location Leader/Project Manager and central monitoring team.
  

E. Target & Quality Compliance

• Ensure mobilization activities meet planned outreach and impact targets (participant numbers, batch completion, inclusion mix).
  
• Ensure data accuracy and timely reporting to support project monitoring and evaluation.
  
• Follow safeguarding guidelines and community engagement protocols.
  

Qualifications & Experience

• Bachelor’s degree in Social Work, Commerce, Education, Management, or a related field (preferred).
  
• 2–5 years of experience in community mobilization, outreach, field implementation, or community -based programs.
  
• Experience working with worker groups / informal sector communities / urban settlements / senior citizens will be an advantage.
  

Key Skills

• Strong communication and persuasion skills; ability to engage diverse adult populations.
  
• Familiarity with mobilization strategies, field operations, and beneficiary outreach techniques.
  
• Comfortable with documentation, forms, and basic reporting.
  
• Fluency in the local language; basic proficiency in English.
  
• Basic working knowledge of MS Office / Google tools and mobile -based applications.
  

Preferred Attributes

• Prior experience in financial literacy / digital literacy / skilling / CSR / education programs.
  
• Ability to work independently in the field with minimal supervision.
  
• Flexible, adaptive, culturally sensitive, and target -driven mindset.
  
• Strong attention to detail, especially for beneficiary records and reporting.