Executive - Consumer Insights & Research

About Smytten

Smytten is a consumer discovery and trial platform.

In simple terms:

• It helps users discover, try, and buy new products across categories like beauty, personal care, food, wellness, and more.


• Users can order trial packs (samples) before committing to full-size products.


• This creates a win-win:




• Consumers get to explore new brands risk-free


• Brands get access to high-intent consumers

Intersection of e-commerce + product discovery + consumer insights.

What is Smytten Pulse?

Smytten Pulse is the consumer research and insights arm of Smytten.

It leverages Smytten’s large user base to help brands understand:

• Consumer preferences


• Product feedback


• Market trends


• Purchase behaviour

 Roles and Responsibilities

Roles:

• Strong understanding of end-to-end primary research processes including study design, questionnaire development, and survey execution.


• Ability to interpret data and generate actionable insights for business and brand strategy.


• Well-versed in both quantitative and qualitative methodologies, with hands-on experience in real-time studies.


• Exposure to shopper research including different types of studies


• Proficient in developing and presenting topline summaries and insight decks tailored to different stakeholders.


• Effective communicator with clients and internal teams to align on research design and outcomes.

 Responsibilities:

• Designing and executing custom research projects to address client needs, from objective framing to final reporting.


• Analyzing raw data and transforming it into clear, actionable insights.


• Coordinating with field teams, tech teams, and clients to ensure smooth data collection and timely delivery.


• Adapting research tools (e.g., surveys, trackers) to meet evolving project requirements.


• Supporting proposal development, costing, and project timelines.


• Translating client briefs into practical research design and helping interpret business implications from research findings.

Experience:

• 1–2 years of relevant experience in market research, especially in CPG/FMCG sectors (mandatory)

Qualifications:

• Graduate or Postgraduate in Business/Marketing/Statistics/Economics or relevant field.


• Experience with data interpretation tools (Excel, PowerPoint; familiarity with platforms like SPSS/Tableau is a plus).

Compensation:

• Competitive and as per industry standards.