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Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Designation: Executive - Inside Sales
Payroll: Partner's Payroll
Location: Turbhe, Navi Mumbai
Key Responsibilities:
- Client handling experience and excellent communication & telephonic probing skills
- Provide proactive support, guidance, and training to ensure customers maximize product/service value. Should be able to seek feedback on the products sold and guide them on usage and installation of the same
- Regular and proactive connects with customers for maximizing DRS and ERS website seal installation – monthly target driven
- Connecting with the technical team to ensure timely resolution of installation for clients
- Collated MIS to be sent to the team every day capturing clients called & new companies added to the database
- Client engagement activities like survey emailers, etc
- Activation of DRS/ ERS product seals through online portal and their email delivery to maximize revenue
- Coordination with external vendor(s) for printing and dispatch of customer documents/reports
- Timely sharing of soft copies of certificates with sales associates on a weekly basis
- Invoice management. Ensuring timely payouts done to vendors for their services
- Managing the posting of CBIG cases in Apollo through the month to ensure revenue recognition
- Strong client orientation, with the ability to understand, manage, and consistently exceed client expectations
Key Requirements:
- Willingness to work from the office five days a week, with flexibility to extend working hours during high-demand periods
- Good communication skills mandatory and customer handling experience
- Strong Persuasive skills
- Fluent in English/Hindi
- Good excel hygiene is mandatory
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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