Executive N - Project Sales Technologist

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting

the project sales in defined geography by providing on-site services, products trainings for all

stakeholders, ensuring quality during application process and handling complaints thereby, assisting in

achieving overall business objectives

Primary Responsibilities

Business Responsibility Areas

(Please detail out at least 8-10 responsibility areas) Key Performance Indicators

Business objectives

· Assist the Project Sales Team in conducting product trials and build

inferences on Asian Paints product strength vis-à-vis products in the

market

· Devise ways in which these product strengths can be communicated to

the consumers and influencers.

· Conduct pre-painting site inspection, on-site inspection and post painting

site inspection for all fresh and repainting project sites

· Understand the requirements from Customer and propose the solutions

based on site evaluation

· Conduct product sampling at the site based on the requirement

· Provide services to Landmark sites as per promised timelines

· Conduct regular supervision of ongoing sites along with Service

Representative to ensure right product application practices

Site Warranties

· Coordinate proactively with Project Sales team about the details of the sites

where warranty needs to be issued · Compliance to service schedule at Landmark Sites (LMS) · Timely issue of Site warranty certificates · Closure of customer complaint within the defined timelines · Compliance to inspection schedule to ensure Quality at the sites · Compliance to Product training plan

· Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s · Investigate complaints reported at sites and resolve within the defined timelines · Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance · Conduct random checks of draw down tinting process at godowns and ensure shade compliances · Conduct site inspection to verify actual application process against the recommended process · Provide training to sampling painters on application process for all products Training · Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement · Coordinate with different functions and ensure completion of trainings organized by Marketing function · Brief the Project Sales team on the technical aspects of all existing and new products Market Intelligence · Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market · Devise ways in which the product strengths can be communicated to the consumers and influencers · Integrate with Research and Technology function for new product development based on technological trends in the market

Scope of Work

a) Financial Scope

(Range of financial

spend): None

b) People Management

Scope (Range of no. of

Direct/ Indirect Reports): Service DSR in some locations

c) Geography Coverage (Country-wide/ State-wide / Area-wide) Based on scope (regional coverage)

d) Corporate Coverage

(Company-wide /

Business Unit or

Function-wide / Sub-

function-wide / Other): Project Sales

Key Interactions

Internal Retail, Projects, Services, Research and Technology and Marketing

External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders

Role Requirements / Specifications

Qualifications Essential · B.Sc. Degree in Chemistry or Diploma in Paint Technology · Minimum of 50% marks across education without any backlogs · Full time Graduation course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.

Previous Experience Desired · Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry

Functional

Competencies · Product Knowledge · Product application process

Behavioral

Competencies · Verbal and Written Communication Skills · Responsiveness

Additional

Requirements · Applicant should be mobile pan India as the said role is transferrable in nature. · Role involves visiting customer sites which require extensive travelling · Proficiency with MS – Office, in particular MS – Excel is mandatory. · Age to be less than 26 (in case of fresher)