Executive Order to Cash (O2C)

About Embark:

The Order to Cash Executive is responsible for managing the
end -to -end order -to -cash process, ensuring accurate processing of customer
orders, effective invoicing, and timely collections of outstanding payments in
a COE environment. The role involves overseeing the accounting and month end
processing including the booking of accrued and deferred revenue and collaboration
with internal teams (sales, finance, operations, etc.), customers, and
third -party service providers to ensure smooth, efficient transactions.

Key Responsibilities:

1. Order
   Management & Accounting
   
• Review
  and validate customer purchase orders, pricing, discounts, and contracts
  terms.
  
• Create/maintain
  customer master data.
  
• Account
  and process sales orders accurately in the books recognizing the revenue
  in appropriate period.
  
• 
  
2. Invoicing
   & Documentation:
   
• Ensure
  invoices are accurate, complete, and comply with contractual terms.
  
• Generate
  and issue invoices to customers after order fulfillment.
  
• Maintain
  proper documentation for all transactions, including customer orders,
  invoices, and shipping details.
  
3. Month
   end reporting:
   
• Pass
  necessary journal entries related to accrued revenue, deferred revenue
  and provision for bad debts.
  
• Understand
  the agreements and bill the clients as per agreements.
  
• Prepare
  MIS constituting aging report, schedules of deferred revenue, order
  status, invoicing, and collections
  
4. Accounts
   Receivable & Payment Collection:
   
• Follow
  up on outstanding payments and resolve issues related to overdue
  invoices.
  
• Coordinate
  with customers to ensure timely payment and resolve any payment disputes.
  
• Monitor
  payment trends and highlight potential risks in cash flow.
  
5. Collaboration
   & Coordination:
   
• Work
  closely with the finance and sales teams to ensure smooth order
  processing and revenue recognition.
  
• Serve
  as the first point of contact for customer queries related to orders and
  payments.
  

Requirements

Skills & Qualifications:

• Education:
  A bachelor’s degree in finance or accounting.
  
• Experience:
  Minimum 2 -3 years of experience in the Order to Cash process in a COE
  environment
  
• 
  
• Skills:
  
• Accounting
  and reporting
  
• Strong
  communication skills, both verbal and written.
  
• Proficiency
  in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP,
  etc.).
  
• Ability
  to work independently and as part of a team.
  

 Desired Traits:

• Customer -centric
  attitude and ability to handle customer inquiries and issues effectively.
  
• Strong
  interpersonal skills to work across different departments.
  

Working Conditions:

• Office -based.
  
• Full -time
  position with standard working hours.
  
• May
  require occasional overtime based on business needs.