Executive Record Retrieval Voice

Company : Exl

Job Type : Full Time

Noida, India

Job Description - Executive Record Retrieval Voice

Description

Providing 1^st level support on client projects, including
- Identification of parties to call/follow-up
- Voice calls
- Update notes in case management system
- Creation of reports as per client’s specifications

Responsibilities

Common Function

Achieve individual productivity and quality goals
Participate in training initiatives to develop knowledge
Integrate procedural changes into daily routine
Support other team members in meeting service expectations
Adhere to Company policies and procedures

Qualifications

A graduate from a reputed university (minimum).

6 to 12 months of experience, preferably in call center in a reputed BPO/LPO.

Record Retrieval background preferred

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Executive Record Retrieval Voice

Job Description - Executive Record Retrieval Voice

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