FILING INFORMATION

Position

Department

Operations

Location

Mumbai

Job Band

2

Reporting To

DGM – Regional Operations Manager

ROLES & RESPONSIBILITIES

Key responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing, and implementing solutions.

• Financial business data analysis, P&L account analysis and other financial strategy improvement implementation.

• Sitting in on ongoing reviews of business processes and developing optimization strategies.

• Retrieving and analyzing data using data management systems.

• Implement and Monitor metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities.

• Supporting Operations Head in driving critical initiatives at a central level.

• Tracking of critical initiatives at a central level

• Preparing of monthly / fortnightly / weekly dashboards for management visibility and review

• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.

• Driving small to medium operational enhancement projects.

• Help foster trusting relationships with vendors and team members 

• Research and implement cost reduction opportunities.

• Excellent problem-solving, task prioritization, follow-up, and customer service skills.  

• Analyze competition actions to spot market trends and formulate or alter sales direction strategy.

QUALIFICATIONS & COMPETENCIES

• MBA preferred

• Minimum of 2-3 years of experience in Business Analytics

• Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.

• Demonstration of strong planning skills essential and good project management skills.

• Experience of using various data management and analysis tools.

• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.

• Ability to work across the business to implement and execute change.

• Ability to impact organization results through influence across organizational boundaries.

• Strong networker, influencer, and team player.