Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
Location : Mumbai, Maharashtra, India
Summary:
The Sales Development Executive will be responsible for end-to-end visicooler(VC) lifecycle management, ensuring optimal deployment, performance, and maintenance of assets to drive sales throughput, visibility, and asset productivity.
The role requires strong cross-functional coordination across Sales, Supply Chain, 3P partners, and OEMs to ensure seamless execution and adherence to defined SOPs.
Major Duties/Responsibilities:
Visicooler End-End Management
Deployment planning:
• Execute visicooler deployment plans aligned with GTM priorities and regional targets
• Coordinate with stakeholders including:
o Manufacturers
o Logistics partners
o 3P deployment agencies
o Sales team & distributors (CFAs)
• Ensure proper store selection, site readiness, and installation planning
End to End Operations:
• Act as the single point of contact (SPOC) between Sales and external partners
o Drive complete deployment lifecycle:
o Store identification & enrollment
o Deployment execution
o Asset tagging and tracking
• Ensure adherence to standard deployment SOPs and timelines
Asset Tracking, Audit & Redeployment
• Ensure accurate asset tagging, geo-tracking, and scanning compliance
• Conduct periodic audits to validate asset presence and functionality
• Identify underperforming assets and drive redeployment actions
Performance Management:
• Track and drive VC performance KPIs including:
o Productivity (PDO)
o Billing compliance
o Throughput & usage
• Ensure 100% billing and productivity improvement through better utilization
• Drive adoption of performance dashboards and tracking tools
Merchandising & In-Store Excellence
• Ensure correct placement, visibility, and planogram compliance
• Drive:
o Right merchandising
o Promotional execution
o Visibility standards in-store
• Improve consumer visibility and offtake via better VC execution
Stakeholder Management & Training
• Work closely with Sales teams to ensure consistent usage of VC systems
• Train field teams on:
o Portal/dashboard usage
o Performance improvement actions
• Collaborate with cross-functional teams (Marketing, Supply, Tech, Analytics)
Support and track VC maintenance on day to basis or work closely with Voltas technical support team to manage day to day to day basis VC complaints
Maintenance & Service Management
• Track and manage daily visicooler complaints and service requests
• Coordinate with OEM partners (e.g., Voltas) for timely resolution
• Ensure adherence to service TAT and AMC guidelines
• Minimize downtime through proactive escalation and follow-ups-
Key Success Metrics (KPIs)
• VC Productivity (PDO improvement)
• % Asset Availability & Functionality
• % Clean / Pristine Scanning Compliance
• Complaint Resolution TAT adherence
• Billing compliance (% VC billed)
• Redeployment effectiveness
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
- This role requires coordination and communication skills across multiple business partners including Sales, Transformation, Supply chain, Marketing, Consumer insights and external partners
- Excellent team player, individual starter
- Demonstrated ability to be accountable for execution and results
- Strong verbal and written communicator to wide breadth of audiences including senior management
- Skillful usage of Microsoft Office in business document development and presentation, including Word, Excel and PowerPoint
Education: MBA Candidate, B school are preferred
Experience:
Competencies:
• Good interpersonal skills; Excellent Project Management; Strong analytical & problem-solving skills.
• 2–5 years of experience in Sales / Trade Marketing / Asset Management roles
• Strong execution rigor and problem-solving ability
• Excellent stakeholder management & coordination skills
• Comfort with data, dashboards, and digital tools
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
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