Executive / Senior Executive Learning Development

Designation - Executive / Senior Executive - Learning and Development
Function - Human Resource
Location - Mumbai - (Goregaon )
Qualification - Any Graduate
Experience - 1- 3 years


About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017

through a joint venture between Pest Control India and Rentokil, it operates across 300 locations,

aiming to set new standards in customer service. The company focuses on industry-leading operations

through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its

market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Role Overview:

We are seeking a creative and analytical L&D Content Researcher & Designer for the

development of our internal skill-building ecosystem. This role focuses on identifying critical

business skill gaps, researching industry-best practices, and designing engaging, high-impact

learning content (both digital and instructor-led) to upskill our workforce.

Key Responsibilities

1. Content Research & Training Needs Analysis (TNA)

● Identify Skill Gaps: Conducting Training Needs Analysis (TNA) and identify technical and

behavioral skill gaps.

● Curriculum Research: Research global industry trends, competitor benchmarks, and modern

learning methodologies to ensure our training content is current and competitive.

2. Instructional Design & Content Creation

● Content Development: Design and develop comprehensive training assets, including

e-learning modules, video scripts, slide decks, infographics.

● Micro-Learning: Create "bite-sized" learning content (videos, one-pagers) for skill

reinforcement.

● Visual Design: Ensure all training materials are visually appealing, branded, and user-friendly.

Last Revision: July 2025

Required Skills & Qualifications

● Technical Proficiency:

- Proficiency in E-learning tools (e.g., Vyond, Canva, Slides).

- Proficiency in Data

● Core Competencies:

- Strong research skills .

- Understanding of Adult Learning Principles.

Communication:

● Create and distribute internal communications related to training.

● Align with business requirement to design relevant and effective content.

Key Result Areas:

● Ensuring content quality and effectiveness.

● Meeting deadlines for closing training requests

● Successful identification of training needs (TNA) and deployment of targeted solutions that

measurably reduce skill gaps.

● Providing actionable insights on learner behavior, assessment scores, and training ROI.

● Enhancing learning and development through innovative activities

● Implementing strategies to measure and improve employee satisfaction

● Promoting a culture of continuous learning and skill development within the organization

Competencies (Skills essential to the role):

● A minimum of 1-3 years of relevant or equivalent experience, preferably in facilitating trainings,

Customer Service programs, etc.

● Adequate knowledge of learning management systems/E-learning platforms is preferred

● Ability to gather data, compile information, analyse data, and prepare reports using MS Excel

● G Sheet proficiency

● Strong communication skills, with proficiency in English

● The ability to interact with a range of personalities and styles, to establish effective

relationships at all levels of the organization

Educational Qualification / Other Requirement:

● Post Graduate

● Flexible to travel (not extensively)

Role Type / Key working relationships:

● Individual Contributor

● Internal team

● External stakeholders

What can you expect from RPCI?

Last Revision: July 2025

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who

make our company what it is. We believe in:

● Service

● Relationships

● Teamwork

● Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming

to people of all backgrounds.

Interested Candidates can share resume on below mentioned email

[email protected]