Expert, GSC Import & Export

Job Title-Expert, GSC Import \u0026 Export\n\nLocation: Mumbai \n \n\n\nAt dsm-firmenich we strive to achieve a world where you don\u2019t have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable. \n\nIn this role ensure seamless import operations, secure compliance, and elevate customer satisfaction across our global supply chain. In this role, you will collaborate with internal stakeholders, external partners, and service providers to deliver efficient, high\u2011quality, and compliant logistics performance.\n\nAt dsm-firmenich, being a force for good is not optional. Diversity, Equity \u0026 Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers \u0026 Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.\n\nYour Key Responsibilities\n\n * Ensure timely, right-first-time customs clearance of inbound shipments while proactively communicating status, risks, and mitigation plans.\n * Perform accurate SAP Goods Receipt postings to support material availability and customer satisfaction.\n * Maintain compliance by ensuring Customs Brokers and Transport Service Providers meet quality, safety, and business standards.\n * Develop, monitor, and enforce SLAs with logistics partners while aligning stakeholders on operational priorities.\n * Manage logistics reporting, KPIs, SOPs, and continuous improvement initiatives for service, efficiency, and cost optimization.\n * Coordinate inbound shipments, resolve operational issues, handle escalations, and ensure timely invoice processing and reconciliations.\n\n\n\nWe Bring\n\n * A global, diverse, and inclusive working environment.\n * Opportunities to grow in a highly dynamic and multicultural organization.\n * A fair, competitive, and market-aligned compensation package.\n\n\n\nYou Bring\n\n * Bachelor\u2019s Degree with an MBA in Shipping, Supply Chain, or Logistics.\n * 5\u20139 years of experience in international or cross-border logistics.Professional certification in Dangerous Goods regulations (IATA, IMDG) preferred.\n * Strong knowledge of international logistics processes and Incoterms; experience with Letters of Credit is an advantage.\n * Working knowledge of SAP Shipping \u0026 Transportation module along with proficiency in Microsoft Office (Excel/VBA preferred).\n * Excellent written and verbal communication skills in English; \n * Certification in Supply Chain Management or Import-Export operations preferred.\n\n\n\nAbout dsm-firmenich:\n\nAt dsm-firmenich, we don\u2019t just meet expectations \u2013 we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions \u2013 every single day. Whether it\u2019s fragrance that helps you focus, alternative meat that\u2019s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you\u2019re making a difference, we\u2019ll make sure you\u2019re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They\u2019re essential to our future. Because real progress only happens when we go beyond, together.\n\nOur application process:\n\nInterested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).For further information, please contact Kanika Maloo, Talent Acquisition Partner ([email protected]).\n\nInclusion, belonging and equal opportunity statement:\n\nAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work \u2013 and that\u2019s exactly the kind of culture we\u2019re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.\n\nWe\u2019re proud to be an equal opportunity employer, and we\u2019re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we\u2019re committed to reflecting the world we serve. We welcome candidates from all backgrounds \u2014 no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we\u2019re here to help \u2013 just let us know what you need, and we\u2019ll do everything we can to make it work.\n\nAgency statement\n\nWe\u2019re managing this search directly at dsm-firmenich. If you\u2019re applying as an individual, we\u2019d love to hear from you. We\u2019re not accepting agency submissions or proposals involving fees or commissions for this role.\n