Facility Manager

We are seeking a proactive and detail-oriented Facility Manager to oversee the day-to-day management of facility operations, with a strong focus on soft services, housekeeping excellence, workplace maintenance, and occupant satisfaction. This role is responsible for ensuring that all facility-related services are delivered efficiently, safely, and in accordance with established quality standards.

The ideal candidate will have hands-on experience in facility management, vendor coordination, housekeeping operations, and workplace administration. You will play a critical role in creating a clean, safe, productive, and well-maintained work environment while driving operational efficiency and service excellence.

As a Facility Manager, you will collaborate with internal stakeholders, service providers, and support teams to ensure seamless execution of facility-related activities and continuous improvement of workplace standards.

Key Responsibilities

• Manage end-to-end facility operations, ensuring smooth functioning of office and workplace infrastructure.


• Oversee housekeeping services to maintain high standards of cleanliness, hygiene, and workplace presentation.


• Monitor and manage soft service operations, including pantry services, waste management, pest control, landscaping, and general upkeep.


• Coordinate with vendors, contractors, and service providers to ensure timely and quality service delivery.


• Conduct regular facility inspections and audits to identify improvement opportunities and ensure compliance with operational standards.


• Track service-level agreements (SLAs) and key performance indicators (KPIs) for all facility vendors.


• Address employee concerns related to workplace facilities and ensure prompt resolution of issues.


• Maintain records related to facility operations, vendor contracts, service reports, and compliance documentation.


• Support workplace readiness by ensuring adequate availability of resources, supplies, and operational support services.


• Assist in budget planning, cost control initiatives, and optimization of facility-related expenses.


• Ensure compliance with health, safety, and environmental guidelines across the facility.


• Coordinate preventive maintenance activities and collaborate with technical teams to minimize operational disruptions.


• Drive continuous improvement initiatives to enhance employee experience, operational efficiency, and service quality.


• Prepare periodic reports, audits, and management updates related to facility performance and service delivery.

What Makes You a Great Fit

• Bachelor’s degree in Facilities Management, Administration, Hospitality, Operations, or a related discipline.


• Minimum 3 years of experience in facility management, workplace administration, housekeeping, or soft services management.


• Strong understanding of housekeeping operations, vendor management, and facility service standards.


• Proven experience managing multiple service providers and ensuring adherence to SLAs and quality benchmarks.


• Excellent organizational and coordination skills with strong attention to detail.


• Ability to handle operational challenges, prioritize tasks, and work in a fast-paced environment.


• Strong communication and stakeholder management skills.


• Good knowledge of workplace safety, hygiene practices, and facility compliance requirements.


• Proficiency in MS Office and facility management reporting tools.


• Customer-centric mindset with a focus on delivering exceptional workplace experiences.


• Self-driven, solution-oriented, and capable of taking ownership of facility operations.


• Ability to build positive relationships across teams while maintaining high standards of service excellence.