Field Network Engineer

Key Responsibilities:

• Carry out on-site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment.
  

• Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises.
  

• Perform fiber splicing, signal testing, and basic network configuration for enterprise and home users.
  

• Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime.
  

• Document service calls, installations, fault resolutions, and customer sign-offs daily.
  

• Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes).
  

• Educate end-users on device handling, safety, and simple troubleshooting techniques.
  

• Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction.
  

• Maintain inventory of field tools, consumables, and ensure proper handling of company assets.
  

Requirements

Candidate Requirements:

• Qualification:  10th /+2/ ITI / Diploma / B.E. / B.Tech in Electronics, Telecommunications, or related stream. Freshers can apply 
  

• Experience: 0–3 years in field service roles in ISP/telecom sector preferred.
  

• Hands-on experience in using tools like OTDR, splicing machines, and signal testers (preferred).
  

• Strong interpersonal and problem-solving skills.
  

• Must possess a two-wheeler and a valid driving license.
  

• Willingness to travel locally and work on rotational shifts/weekends if required.
  

Benefits

Benefits Offered:

• Fixed Salary + Travel Allowance + Incentives
  

• Career Growth in ISP & Telecom Field