Field Service Engineer

Exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Ahmedabad. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments.

Key responsibilities

• Install, maintain, and troubleshoot Biotage instruments and systems.
  


• Deliver user training and perform preventative maintenance to ensure optimal performance.


• Provide prompt and effective technical support to maximize customer satisfaction.


• Take proactive ownership of service activities and resolve customer issues effectively.


• Support the expansion of service contract coverage by promoting value-added services.


• Represent Biotage professionally promoting our products and instruments.


• Collaborate with regional teams to support service excellence.

What we are looking for

• Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering. 


• Experienced within the service industry.


• Adaptable to new technologies.


• Strong communication and interpersonal skills.


• Willingness to travel extensively within the assigned region.

Biotage: where innovation meets impact

About Biotage

Biotage is the Global Go-To Separations Company, supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top-tier separation solutions play a key role in streamlining our customers’ workflows and improving their outcomes. Headquartered in Sweden, Biotage operates globally with 700 employees, serving over 80 countries. Our company is listed on NASDAQ Stockholm (BIOT).