FinOps Manager

Job Title – Assistant Manager/Manager - Fin Ops

Location - Delhi- India

Roles and Responsibilities

 1. Regulatory Reporting & Compliance

• Prepare, review, and submit regulatory reports as per applicable regulatory requirements from   license regulators across multiple jurisdictions.

• Ensure accuracy and completeness of data used for regulatory filings.

• Track regulatory reporting timelines and ensure adherence to defined SLAs.

• Identify potential compliance gaps and proactively escalate risks.

• Assist in internal and external audits, including preparation of audit schedules and responding to audit queries.

• Develop and maintain SOPs for regulatory reporting workflows and approval protocols.

2. Rail controllership 

• Own end-to-end reconciliation across payment rails (UPI, Cards, Net Banking, Wallets, Cross-border rails, etc.) for both costs and transactions including setup and monitoring of the finrecon system

• Support automation initiatives to improve reconciliation accuracy and efficiency.

• Ensure 100% of rail balances are reconciled

3. Rail Escalations & Stakeholder Management

• Act as the primary escalation point for rail-related operational issues.

• Coordinate with banks, processors, networks, and PSP partners for issue resolution.

• Work closely with Tech, Product, and Business teams to investigate transaction failures or reconciliation breaks.

 Requirements:

• Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.

• Master’s or Bachelor’s degree in finance, accounting, or a related field.

• Strong MS-Excel and documentation skills

• Excellent interpersonal and communication skills, both written and verbal.

• Experience in working with multiple internal stakeholders in a matrix organisation

• Problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.

• Exceptional attention to detail and organizational skills

• Proactive, deadline-driven, and capable of managing multiple ongoing obligations.