Fraud Analyst - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Fraud Analyst – Content & Reviews Abuse
Type: Contract
Compensation: $35–$55/hour
Location: Remote

Role Responsibilities

• Investigate ambiguous cases end-to-end. Turn findings into data-backed conclusions that prioritize user trust.
• Pull together varied data sources and signals to trace deceptive or manipulative activity. Help design new detection experiments.
• Document findings clearly with a well-reasoned narrative backed by concrete evidence. Ensure others can act on your conclusions.
• Collaborate with product, engineering, and operations stakeholders to address evolving abuse patterns.
• Build specialized subject-matter expertise across various forms of abuse over time.

Qualifications

Must-Have

• Bachelor's degree in a technical discipline or equivalent hands-on experience.
• 4+ years analyzing data, spotting trends, and turning raw data into decisions.
• 4+ years working on ambiguous, open-ended analytical projects.
• Comfortable with SQL and Python for analysis.
• Strong written/verbal communication skills.
• Experience presenting analytical findings to senior stakeholders.
• Ability to produce thorough case write-ups and detailed observation notes.

Preferred

• Familiarity with fraud/abuse evolution on online platforms.
• Background in program or policy management, customer/merchant experience, or business strategy.
• Exposure to content moderation, policy enforcement, customer support, or policy design.
• Some familiarity with AI/ML or generative AI concepts.
• CFE/ACFE certification a plus.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.