Salary :
Activate JobCopilot
The Fraud Operations Analyst will be responsible for monitoring, detecting, and preventing fraud across the India portfolio. This role focuses on early risk detection, manual review workflows, fraud trend analysis, and execution of fraud mitigation strategies in collaboration with Risk, Product, GTM, and Collections teams.
The analyst will play a critical role in identifying emerging fraud patterns such as synthetic identity, repeat borrower abuse, promoter collusion, and device related fraud, and translating these into actionable controls
Responsibilities
1. Fraud Detection & Review
Perform daily manual reviews of flagged transactions and high risk finance orders via internal tools such as Cyborg
Investigate alerts including repeat borrower patterns, selfie mismatches, device anomalies, and early inactivity signals
Identify and escalate suspicious activity including syndicate behaviour and merchant level anomalies
2. Early Risk Monitoring
Monitor early lifecycle signals including:
Day 0 to Day 5 inactivity
First payment delinquency risk (FPD7 and FPD15)
Device “gone dark” patterns
Flag high risk cohorts for immediate action
3. Fraud Trend Analysis
Analyse fraud trends across merchants, devices, geographies, and promoters
Identify high risk clusters and emerging fraud vectors specific to the India market
Support cohort based analysis and pre/post intervention measurement
4. Execution of Fraud Controls
Recommend and implement fraud mitigation actions such as:
Device restrictions or removals
Merchant level controls
Segmentation strategies for high risk cohorts
Support rollout of fraud rules and alerts in Cyborg
5. Stakeholder Collaboration
Work closely with:
GTM teams to address merchant and promoter behaviour
Risk and Data Science teams to refine detection models
Collections teams to monitor downstream impact
Provide actionable insights, not just reporting
6. Reporting & Insights
Maintain weekly fraud updates with clear structure:
What happened
Why it happened
What actions are being taken
Track key metrics including BE share, FPD, and early inactivity
Contribute to monthly executive reporting
Requirements
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in fraud prevention, preferably within the financial services industry.
- Strong analytical and problem-solving skills.
- Advanced SQL skills
- Proficiency in using fraud detection software and tools.
- Excellent communication in English and interpersonal skills.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
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