Front Desk Associate/ Receptionist

About SPJIMR:S. P. Jain Institute of Management and Research (SPJIMR), established in 1981 in Mumbai, is a leading postgraduate management institute, recognised by Financial Times Global Rankings as India’s #1 business school, by Business Today as one of the country’s top five business schools, and by the Positive Impact Rating, a Swiss association, as one of the top five business schools worldwide in terms of social impact.Job Duties:Greet and welcome guests as soon as they arrive at the office and answer any questions visitors haveDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsMaintains the phone directoryEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailKeep detailed and accurate records of visitor requests and of calls receivedReceive, sort and distribute daily mail/ courier deliveriesSupport the Travel Desk team as per requirementPerform ad-hoc administrative dutiesLocation: Andheri WestEducation: Graduation MandatoryExperience: Proven work experience of atleast 3 years as a receptionist / Front Office Representative/similar roleSkills/Capabilities required:Customer service attitudeExcellent written and verbal communication skillsMultitasking and time-management skills, with the ability to prioritize tasksAbility to be resourceful and proactive when issues arisePunctual