Front Desk Executive (Night Shift)

Role Summary 
A highly personable and efficient multitasker responsible for managing front desk operations 
during night hours, handling calls, welcoming visitors, and ensuring smooth reception 
activities while maintaining office security and professionalism. 

Key Responsibilities 

• Manage front desk operations and coordination during night shift  
• Answer, screen, and direct incoming calls  
• Respond to emails promptly and professionally, ensuring timely communication with 
internal and external stakeholders  
• Greet and assist late-hour visitors, employees, and vendors  
• Ensure reception area remains clean, organized, and secure always  
• Maintain visitor logs, security registers, and housekeeping records  
• Handle courier coordination, including after-hours deliveries and dispatches  
• Prepare meeting/training rooms for early morning or late-night usage  
• Coordinate with security and housekeeping teams during night hours  
• Liaise with night transport supervisors to address and resolve employee transport
related issues in a timely manner  
• Act as a point of contact for transport-related queries and escalate concerns when 
required  
• Monitor office access and ensure adherence to security protocols  
• Maintain inventory of office supplies and ensure availability for next business day  
• Support employees working night shifts with basic administrative assistance

Qualifications & Experience 
• Education: Undergraduate / Graduate / Postgraduate  
• Experience: 2–4 years in a similar front desk/reception role  
• Skills:  
o Excellent verbal and written English communication  
o Comfortable handling international callers  
o Proficiency in MS Office (Word, Excel)  
o Strong organisational and multitasking skills 

Additional Requirements (Night Shift Specific) 
• Willingness to work in permanent night shifts (IST)  
• Flexibility to work on rotational week offs as per business requirements  
• Ability to work independently with minimal supervision  
• Strong sense of responsibility and alertness during off-peak hours  
• Basic understanding of office security protocols  
• Flexibility to handle emergencies or urgent situations during night hours 

Perks & Benefits

Transport

PF

Mediclaim