Experience: 3+ yrs
Location: Mumbai
Job Type: full-time
Job Summary
We are seeking a professional, organized, and proactive Receptionist cum Admin Executive to manage front office operations, administrative activities, and provide occasional executive support to management. The ideal candidate should possess excellent communication skills, a pleasant personality, strong coordination abilities, and the capability to handle multiple responsibilities efficiently.
Key Responsibilities
1. Front Office & Reception Management
- Welcome and assist visitors, clients, and guests professionally.
- Manage incoming and outgoing calls, emails, and correspondence.
- Maintain visitor records and visitor pass management.
- Handle courier, postal, and dispatch activities.
- Ensure reception area is clean, organized, and presentable at all times.
- Coordinate meeting room bookings and visitor arrangements.
2. Administrative Responsibilities
- Maintain office supplies inventory and place orders when required.
- Coordinate with vendors and service providers for office maintenance.
- Manage housekeeping, security, and facility-related activities.
- Maintain office records, files, and documentation.
- Support employee onboarding documentation and administrative formalities.
- Assist in travel bookings, hotel reservations, and transport arrangements.
- Ensure compliance with office procedures and administrative policies.
3. Executive / PA Support (As Required)
- Manage calendars, appointments, and meeting schedules for senior management.
- Coordinate internal and external meetings.
- Prepare meeting agendas and maintain minutes of meetings.
- Follow up on action items and management instructions.
- Handle confidential information with discretion.
- Assist management in preparing reports, presentations, and correspondence.
Required Qualifications
- Graduate in any discipline.
- Additional certification in Administration or Office Management will be an advantage.
Skills & Competencies
- Excellent verbal and written communication skills.
- Good command of English, Hindi, and local language.
- Strong interpersonal and customer service skills.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to maintain confidentiality and professionalism.
Experience
- 3-5 years of experience in Reception, Administration, Front Office, or Executive Assistant roles.
- Experience handling customer walk-ins and VIP clients.
- Knowledge of basic office administration and documentation.
- Well-groomed personality with excellent customer-facing skills.
Note : Working hours are 10:30 AM to 6:30 PM; however, flexibility may be required based on business needs, events, and exhibitions.