Front Office Assistant

• Greet and welcome visitors in a friendly and professional manner.
  
• Answer, screen, and forward incoming phone calls, ensuring proper call management.
  
• Assist with basic insurance -related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.
  
• Handle day -to -day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.
  
• Ensure the reception area is clean, organized, and welcoming at all times.
  
• Provide information to clients and visitors about the companys services, including insurance -related queries.
  
• Coordinate and assist with insurance document preparation, follow -up on pending tasks, and ensure timely processing.
  
• Support other administrative functions as required by the team.
  

Requirements

• Excellent communication skills, both written and verbal, with a strong command of English.
  
• Basic knowledge of insurance processes (preferred but not mandatory).
  
• Freshers or graduates are welcome to apply.
  
• Ability to work efficiently and manage time effectively.
  
• Proficient in MS Office (Word, Excel, Outlook).
  
• Pleasant personality with a strong sense of professionalism and customer service.
  
• Ability to multitask and handle different responsibilities simultaneously.
  
• Must be proactive and show initiative in completing assigned tasks.
  

Preferred Skills:

• Prior experience in a receptionist or customer service role is a plus.
  
• Basic understanding of insurance terminology and policies (desirable).
  

Benefits

• Career growth & learning opportunities
  
• Team -building & fun work culture
  
• Performance bonuses as per company policy