FRONT OFFICE PROFESSIONALS

Summary

Responsibilities

• Manage incoming calls and direct them to appropriate personnel while maintaining a professional demeanor.
  
• Greet visitors, guests, and clients, ensuring they are welcomed warmly and processed through the registration system accurately.
  
• Coordinate administrative tasks such as filing, scanning, and organizing physical and digital documents to support office efficiency.
  
• Oversee daily front desk activities, including mail distribution, package handling, and maintaining the cleanliness of the reception area.
  
• Utilize MS Office and basic computer applications to generate reports, manage schedules, and handle data entry tasks.
  
• Serve as the primary liaison for internal and external communication, ensuring all messages are relayed promptly and accurately.
  
• Assist with logistical arrangements for meetings and events, including room booking and equipment setup.
  

• Possess a foundational understanding of MS Office suite and general computer operations.
  
• Demonstrate strong verbal and written communication skills in English to interact effectively with diverse stakeholders.
  
• Have practical experience or a proven ability to manage email correspondence and coordinate visitor schedules.
  
• Display a proactive approach to administrative support and the ability to multitask in a busy setting.
  
• Exhibit excellent interpersonal skills with a focus on customer service and visitor management.
  
• Bring 0.6 to 2 years of relevant work experience in a front office, reception, or administrative support role.
  
• Show proficiency in handling front office operations and maintaining professional standards.