Front office Receptionist

We are hiring a pleasant Receptionist to undertake clerical duties at our CBSE School.

Location: Mugalur Village, Sarjapura - Chikka Thirupathi Main Road, Taluk, Anekal, Bengaluru

Roles and Responsibilities:

Welcome and Reception:

• Greet visitors, students, parents, and staff with a warm and professional attitude.
• Maintain a positive and inviting atmosphere at the front desk, ensuring a friendly first point of contact for all individuals.

Administrative Support:

• Manage incoming and outgoing calls, directing calls to the appropriate individuals or departments.
• Handle incoming emails and correspondence, responding promptly and professionally.
• Assist in organizing and scheduling appointments, meetings, and events.
• Maintain the school's electronic and physical filing systems for documents, records, and forms.

Student and Parent Relations:

• Provide information about the school's admissions, policies, and procedures to prospective parents.
• Assist with student registration, enrolment, and related paperwork.
• Address inquiries and concerns from parents ensuring timely and accurate responses.

Visitor Management:

• Monitor and record visitor access, ensuring the security and safety of the school premises.

Requirements:

• Proven experience in a similar front desk preferably in a school set-up.
• Excellent verbal and written communication skills in English.
• Proficient computer skills, including MS Office.
• Exceptional interpersonal skills and a friendly, customer-focused demeanor.
• Ability to handle sensitive and confidential information with discretion.
• Female candidates preferred.

Handling parents, Knowledge on PRM