FSSC Accounts Receivable Team Leader

Accounts Receivables – Team Lead

Company Profile

Department

Scope

Category

Grading

Finance Shared Service Center

Global

Employee

TBD

Role Profile

Coordinates day to day activities of the Account Receivables team within shared services. Reporting to the Global Accounts Receivable Manager, the successful candidate will be responsible for managing the billing and cash collection processes

Key Accountabilities of the role:

Responsibilities includes but not limited to the following:

• Team coordination


• Ensuring a rapid and smooth cash collection process


• Organizing and overseeing non-global/local invoicing calculations within FSSC’s scope


• Monitoring customer account postings and investigating/taking action on open items in customer ledgers


• Reviewing the monthly balance sheet reconciliations performed by the team


• Controlling manual postings in AR ledgers and ensuring all manual entries comply with policies


• Coordinating customer disputes and assigning them within the collection team


• Creating and reviewing weekly/monthly reports before distribution to management


• Ensuring the team covers monthly/bi-weekly BSR and aging meetings


• Driving and supporting process improvements


• Motivating the team reporting to you, and working with the Global Accounts Receivable Manager to ensure sufficient capacity within the department (including new hires and weekly capacity planning)


• Ensuring a backup plan is in place for holiday and sick leave coverage


• Coordinating the creation of standard manuals and procedures to support team backup


• Developing and monitoring KPIs to track the team’s performance

Person Profile

Experience and Specific Requirements

Key Relationships