FTE

Perform assigned RCM activities including charge posting, payment posting, AR follow-ups, and patient statement processing.

Achieve daily production targets consistently, with a focus on accuracy and timeliness.

Maintain quality standards (>98% accuracy) while minimizing errors and rework.

Ensure SLA adherence of >95% across client deliverables.

Assist in correcting and resubmitting errors identified during audits or quality checks.

Update task trackers and report daily status to Team Lead/Sr. Executive.

Collaborate with the team to resolve AR and charge clarifications.

Learn and adhere to PMS workflows (IMS/eCW/MicroMD) and SOPs.

Maintain compliance with HIPAA, ISMS, and QMS standards.

Participate in training and actively apply process updates in daily work.