GBS Healthcare Training & Development Design Specialist

• Design and develop engaging learning solutions, including eLearning modules, Virtual Instructor-Led Training (VILT), Web-Based Learning (WBL), process documentation, job aids, quick reference guides, assessments, and multimedia assets.


• Build complete learning experiences using Articulate Storyline 360 and Rise 360, taking projects from initial concept through final deployment.


• Develop interactive simulations, branching scenarios, software demonstrations, knowledge checks, and other learner-centered experiences.


• Create AI-enabled learning content using tools such as Colossyan AI and other emerging content-development technologies.


• Produce and edit instructional videos and multimedia content using appropriate production and editing tools.


• Design visually engaging graphics, infographics, and learning materials in Canva while maintaining established branding standards.


• Apply instructional design frameworks, adult learning principles, Bloom’s Taxonomy, and learning design models to create effective and measurable learning experiences.


• Conduct quality assurance reviews to verify content accuracy, consistency, functionality, accessibility, usability, and learner engagement.


• Maintain and update existing learning materials to reflect changes in business processes, systems, procedures, or operational requirements.


• Support curriculum and content maintenance within learning management systems and ensure materials remain current and accessible.


• Manage multiple learning-development projects simultaneously while maintaining high standards of quality and meeting agreed delivery timelines.

Requirements

• Bachelor’s degree in instructional design, education, or a related discipline.


• 2–4 years of professional experience in eLearning development, instructional design, learning content development, or a closely related field.


• Strong written and verbal English communication skills, with the ability to translate complex information into clear and engaging learning content.


• Solid understanding of adult learning theory, instructional design frameworks, Bloom’s Taxonomy, storyboarding, prototyping, and assessment design.


• Hands-on proficiency with Articulate Storyline 360, Articulate Rise 360, Colossyan AI, Canva, Camtasia, Whatfix, and Microsoft Office.


• Experience developing simulations, multimedia learning assets, instructional videos, and knowledge checks.


• Excellent organizational skills, attention to detail, and the ability to manage several priorities and deadlines simultaneously.


• Ability to work independently, take ownership of deliverables, and collaborate effectively with stakeholders in a remote and global environment.


• Experience developing training for customer service or contact center environments is preferred.


• Knowledge of healthcare industry operations and processes is advantageous.


• A portfolio demonstrating eLearning, multimedia, simulation, video, and learning-asset development is preferred.


• Certifications in instructional design, Articulate 360, eLearning development, or Learning Experience Design are a plus.

Benefits

• Fully remote work opportunity from India.


• Full-time permanent employment.


• Opportunity to work on high-impact learning initiatives within a global healthcare environment.


• Exposure to modern eLearning, multimedia, simulation, and AI-powered content-development technologies.


• Opportunity to influence employee capability, process adoption, onboarding, and continuous improvement.


• Collaborative environment with opportunities to work with talented, globally distributed teams.


• Professional growth through hands-on experience across instructional design and learning technology.


• Inclusive workplace committed to equal opportunity and a work environment free from discrimination, harassment, and retaliation.