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Architectural Design & Strategy
Develop and maintain the overarching architecture for Salesforce and CRM digital solutions, ensuring alignment with business objectives.
Define standards, guidelines, and best practices for Salesforce implementations.
Create architectural blueprints, roadmaps, and technical documentation.
Program Leadership
Support the planning, execution, and delivery of large‑scale Salesforce programs.
Collaborate with business stakeholders, developers, and IT teams to ensure successful outcomes.
Identify and manage program risks, issues, and dependencies.
Solution Development
Oversee the design and development of custom Salesforce solutions, including complex integrations.
Ensure solutions are scalable, secure, and aligned with industry and internal standards.
Provide technical leadership and mentorship to development teams.
Stakeholder Engagement
Serve as a trusted advisor for Salesforce and CRM architecture topics.
Lead workshops, requirement discussions, and presentations to ensure alignment and buy‑in.
Continuous Improvement
Stay current with Salesforce innovations, industry trends, and emerging technologies.
Identify improvement areas and drive adoption of new features and capabilities.
Governance & Compliance
Establish and enforce architectural governance frameworks.
Conduct reviews and audits to ensure adherence to standards, regulations, and security principles.
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