Role Summary The Fleet Performance Engineer – Mechanical is a high-impact technical role responsible for diagnosing and resolving complex, non-down turbine performance issues. As a technical subject matter expert, you will provide critical troubleshooting guidance, drive resolution of complex fleet cases, and perform deep-dive technical investigations. This role serves as a key contributor to fleet reliability, utilizing your expertise to turn customer insights into actionable technical solutions and preventive engineering improvements.
Job Description
Key Responsibilities
Technical Troubleshooting & Resolution: Manage a high-complexity caseload, providing rapid, accurate, and practical troubleshooting guidance to resolve customer concerns. Ensure all technical recommendations are sound, safe, and aligned with fleet reliability standards.
Architectural & System Analysis: Leverage deep knowledge of turbine subsystem behavior to evaluate performance issues. Conduct comprehensive technical reviews of cases to ensure solutions consider holistic system interactions.
Root Cause Analysis (T&Ts initiation & RCA): Perform and lead technical investigations into recurring fleet issues. Identify systemic failure patterns, conduct root cause analyses, and develop technical solutions that address underlying performance degradation.
Proactive Fleet Improvement: Analyze fleet data to identify trends in performance and reliability. Proactively develop technical strategies or design improvements to prevent recurring issues and enhance long-term turbine availability.
Cross-Functional Technical Collaboration: Act as a technical bridge between site operations, product engineering, and services teams. Provide expert technical counsel to internal stakeholders to resolve multi-disciplinary challenges.
Technical Excellence & Mentorship: Maintain a high standard of technical documentation and communication. Provide informal guidance and technical mentorship to peer engineers to elevate the overall quality and efficiency of the team’s troubleshooting efforts.
Drive a world class product quality culture. Ensure timely resolution of quality/performance issues and ensure operating mechanisms close the feedback loop
Required Qualifications
Bachelor’s degree in Mechanical Engineering or a related discipline.
High level expertise and knowledge (5+ years of professional) and experience in Gear Boxes, mechanical engineering, turbine systems, fleet support, or services engineering.
Expert-level understanding of turbine subsystem behavior, performance monitoring, and advanced troubleshooting methods.
Demonstrated ability to perform detailed T&Ts (Trend&Improvement) 8Ds for root cause analysis (RCA) and convert technical data into actionable engineering solutions.
Proven ability to manage multiple complex technical issues independently in a fast-paced, high-stakes environment.
Strong analytical skills with the ability to synthesize data-driven insights into engineering recommendations.
Excellent technical communication skills; ability to explain complex mechanical phenomena to internal stakeholders and customers.
Preferred Qualifications
Advanced degree in Mechanical Engineering or a related technical field.
Hands-on experience with gas turbine fleet operations or field service engineering.
Proficiency in reliability engineering methodologies and fleet performance analytics.
Experience in documenting technical standards, troubleshooting playbooks, or engineering best practices.
Continuous improvement mind-set and team work spirit
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