General Manager (GM) Sales & Marketing, Invana

Company : Inspiria Knowledge Campus

Job Type : Full Time

Siliguri, 734001

Number of Applicants

000+

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Job Description - General Manager (GM) Sales & Marketing, Invana

General Manager (GM) – Sales & Marketing, Invana.

The focus is on ownership of the end-to-end customer experience, consistent pipeline building, and deep alignment with wellness positioning and hospitality sales:

Position: General Manager – Sales & Marketing, Invana (Corporate Productivity & Wellness Hub)
Location: Siliguri, West Bengal

Reports To: Founder’s Office / Managing Trustee

Experience: 3+ years in hospitality sales, with proven exposure to wellness, retreats, or corporate engagements

Qualification: MBA in Marketing or equivalent preferred

Role Overview
The General Manager (Sales & Marketing) at Invana will take complete ownership of generating and maintaining a healthy pipeline of corporate clients, groups, and wellness seekers, and ensuring they have a seamless, high-quality end-to-end experience. This role is both strategic and operational—driving occupancy, revenue, and brand positioning, while personally owning client experience from first touch to final feedback.

Requirements

Sales & Business Development

Identify and target high-potential B2B and B2C segments:

Corporates (HR, L&D, CSR, and Admin heads)

Government departments

Event planners and offsite organizers

Wellness travel agencies, tour operators, and retreat curators

Develop and execute a focused outreach and sales strategy to convert leads into long-term clients

Proactively sell Invana’s all-inclusive 5/10-day packages, including wellness programs, workshops, and corporate productivity modules

Build and nurture a robust pipeline through cold calling, referrals, networking, and industry events

Client Experience Ownership

Ensure every guest’s journey—from inquiry to departure—is smooth, personalized, and memorable

Act as the single point of contact for client groups, resolving issues swiftly and delightfully

Collaborate with internal teams (operations, culinary, housekeeping, wellness) to ensure every touchpoint delivers a premium experience

Gather and act on client feedback to continuously improve offerings

Marketing & Brand Visibility

Collaborate with the marketing team to craft tailored campaigns for corporate clients and wellness travelers

Launch seasonal promotions, partner tie-ups, and high-impact digital and offline activations

Ensure the Invana brand is positioned as India’s leading residential wellness and productivity hub

Revenue & Performance Tracking

Use CRM and analytics tools to track leads, conversions, and occupancy trends

Share weekly/monthly reports with leadership on pipeline status, revenue forecasts, and key performance metrics

Align with revenue management to optimize pricing, capacity utilization, and client lifetime value

Ideal Candidate Profile

Minimum 3 years in Sales/Marketing roles within the hospitality, wellness, or experiential travel industry

Strong network and experience in dealing with corporate clients and event planners

Demonstrated ability to own customer experience end-to-end, not just sales closure

Familiarity with CRM tools, pipeline management, and structured reporting

Passion for wellness, hospitality, and building something new and premium

Entrepreneurial mindset with the ability to operate with autonomy

Bonus Traits

Experience launching or scaling a boutique wellness retreat, co-working retreat, or offsite property

Strong storytelling and presentation skills

Ability to balance hustle with hospitality—a go-getter who is warm and grounded

Original job General Manager (GM) Sales & Marketing, Invana posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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General Manager (GM) Sales & Marketing, Invana

Job Description - General Manager (GM) Sales & Marketing, Invana

Requirements

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