General Manager Sales And Services

Company : Yogini Tradex

Job Type : Full Time

Hazaribagh, India

Job Description - General Manager Sales And Services

Key Responsibilities:

• Team Leadership: Manage and motivate sales, service, and back -office teams across multiple outlets.

• Sales Growth: Drive monthly and annual sales targets for 2 -wheelers and accessories.

• Service Excellence: Ensure high standards of service quality, customer satisfaction, and workshop efficiency.

• Operations Management: Oversee day -to -day functioning of all departments—sales, service, spares, and CRM.

• Reporting & Analytics: Monitor KPIs, prepare MIS reports, and strategize for revenue and performance improvement.

• Customer Relations: Build lasting relationships with customers and resolve escalated grievances efficiently.

• Training & Development: Conduct regular training sessions to improve team productivity and morale.

• Compliance: Ensure adherence to brand guidelines, policies, and statutory regulations.

Requirements

Candidate Requirements:

• Minimum 8–10 years of work experience, with at least 5 years in the 2 -wheeler automobile sector.

• Proven ability to lead and manage teams across multiple locations.

• Strong understanding of automobile dealership operations.

• Excellent verbal and written communication skills.

• Result -oriented, energetic, and driven by targets and customer satisfaction.

• Proficient in MS Office, DMS/ERP systems, and data analysis tools

Benefits

As per industry

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