Genesys Wde Engineer

Summary

Responsibilities

• Design, develop, and customize solutions using C# and the .NET Framework specifically for the Genesys WDE platform.
  
• Implement user interface enhancements and functional modifications utilizing WPF and XAML technologies.
  
• Integrate complex backend applications with the Genesys ecosystem through robust API usage and SDK implementation.
  
• Configure, administer, and troubleshoot the Genesys Engage and WDE environments to ensure optimal performance.
  
• Develop custom features and workflows within the Genesys Workspace Desktop Edition to meet specific business requirements.
  
• Collaborate with stakeholders to translate business needs into technical specifications for Genesys solutions.
  
• Maintain and update existing Genesys configurations to align with evolving organizational standards.
  

• Possess a work experience level between 5.5 and 8 years in relevant software engineering roles.
  
• Demonstrate strong proficiency in C# programming and the .NET Framework.
  
• Show proven expertise in WDE Customization, including deep knowledge of WPF and XAML.
  
• Have hands-on experience working with Genesys SDKs, APIs, and the Genesys WDE (Workspace Desktop Edition).
  
• Display a solid background in Backend Application Integration within enterprise environments.
  
• Be well-versed in Genesys Engage platform operations and management.
  
• Possess practical skills in Genesys Configuration and Administration tasks.
  
• Target compensation range: ₹11-13 LPA.