Manage relationships with regional brokers, insurers, third-party administrators, and other service providers. Ensure all programs comply with local benefits laws and regulations across APAC (e.g., CPF in Singapore, EPF in Malaysia, superannuation in Australia, statutory leave entitlements across multiple jurisdictions). Partner with Legal, Finance, and internal compliance teams to proactively manage risk and ensure audit readiness. Monitor and respond to complex and fast-evolving regulatory changes impacting benefits in the region. Develop content that clearly conveys value, eligibility, and processes to employees and HR partners. Analyze utilization trends, cost drivers, and employee sentiment to inform data-driven decisions. Collaborate with Benefits Strategy Managers in EMEA and the Americas to align on global programs and share best practices. Support global initiatives including wellbeing campaigns, recognition programs, M&A integration, and Workday enhancements. Bachelor's degree in Human Resources, Business Administration, or related field required. CEBS, IFEBP Global Certification, or equivalent professional certification strongly preferred. 7-10+ years of progressive experience in employee benefits within a multinational or matrixed organization. Demonstrated experience designing and managing APAC region benefits programs across multiple countries. Proven ability to manage vendors and complex benefit delivery models across diverse regulatory environments. Strong knowledge of APAC compliance requirements and statutory benefits frameworks. Strategic thinker with the ability to translate business needs into impactful benefits programs. Strong collaboration and relationship-building skills with stakeholders at all levels. Excellent communication skills (written and verbal) with the ability to distill complex topics. Data-driven decision-maker with strong analytical and Excel capabilities. Project management skills and the ability to juggle multiple initiatives simultaneously. High integrity, professionalism, and attention to detail. Multi-lingual capability (e.g., Mandarin, Hindi, Japanese, or other APAC languages) is a strong plus.
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