GMS-Senior-SAMS-IBM Licensing

SAM-CONSULTANT

JOB DESCRIPTION

Summary

Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long-term relationships with our customers.

Key Accountabilities/Responsibilities for the Role

• On-going support of customer’s entitlement for different publishers


• Performing reconciliation analysis for different publishers


• Creating customized reports and comparison for cost savings


• Analysing & consulting customer’s entitlements for multiple publishers


• Providing SAM Analysis & Recommendations


• Analyse customer's license contracts


• Analyse customer’s data – Entitlement & Inventory


• Creating Compliance Reports for the customers


• Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services


• Leading the execution of projects by managing tasks executed by supporting team members and yourself


• Creation of reports/documentation as per engagement requirements


• Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team


• Execution of individual tasks on projects based on the guidance provided by the Managers


• Task specific & cross service training for the associated/eligible team members


• Support the manager on managing team’s utilization


• Management of the Quality of the engagement deliverables across assigned team members & ensuring


• 100% adherence to Quality standards.


• Accurate Completion & submission of the Quality Checklist for each task


• Ensuring 100% process adherence and delivery within the defined SLA

Skills Required:

• 5 years professional experience in licensing industry with successful SAM Management / software


• licensing experience across publishers is a must


• Understanding of different publisher licensing models


• Copyright knowledge for software licensing


• SAM Accreditation (good to have)


• Good in Microsoft Excel & PowerPoint

Core Capabilities:

• Strong Methodical skills


• Strong Analytical skills


• Strong presentation & communication skills


• Quality oriented personality

Functional Capabilities:

• Highly motivated and result oriented


• Strong organization, multitasking and time management skills


• Solid Problem solving and consultative skills

Personality:

• Outstanding ability to think creatively, and identify and resolve problems


• Motivate & inspire team members


• Keen on detailing and logical reasoning


• Maintain healthy group dynamics


• Provide guidance to the team based on management direction


• Ability to professionally interact with people of diverse cultures and regions


• Ability to juggle multiple projects/activities simultaneously


• Create an environment orientated to trust, open communication, creative thinking & cohesive team effort.


• Recognize & celebrate team & individual accomplishments & exceptional performance


• Strong presentation, communication, organization, multitasking, and time management skills


• Strong networking abilities

Keywords

Core:

• IBM Product Knowledge


• Different IBM Licensing Models knowledge (such as perpetual licenses, subscription-based licensing, and cloud-based licensing (e.g., IBM Cloud Paks)


• Experience with manual IBM ELP creation.


• Legal and Compliance Understanding


• Contracts and Entitlements reconciliation


• Strong analytical Skills


• Software Reconciliation


• Sub-capacity and full capacity licensing knowledge


• Non-PVU licensing knowledge


• Experience with different IBM licensing metrics (e.g., Processor Value Unit, Resource Value Unit, Managed Virtual Server, Floating User, Concurrent User etc.,)

Good to have:

• Experience with IBM License Service Tool (ILS) and IBM License Metric Tool (ILMT)


• Experience with ILMT and Flexera Tools health check


• Experience with Cost Optimization


• Contract Renewals


• Project Management


• Excellent communication skills

Questions

• Have you prepared IBM ELP completely manually in your current/past role? (Core)


• Do you have experience in analysing the licenses entitlements? (Core)


• Have you performed health checks in ILMT and Flexera? (Good to have)


• Do you have experience in analysing the data for different IBM licensing metric apart from PVU metric? (Core)


• Were you an IBM licensing SME for any IBM product in your current/past role? (Core)


• Do you have experience in contract renewals and negotiations? (Good to have)


• Have you handled IBM software audits in your current/past role? (Good to have)


• Do you have operations experience for the SAM tools such as Flexera, ILMT, ServiceNow etc.? (Good to have)