Group Leader

Ability to envision and appreciate customers' interests and specific concerns Minimum 4 years' experience in a customer facing role with a Bachelor's Degree in Computer Science, Mechanical, Electronics & Telecommunication Engineering. Experience with Windchill will be considered in lieu Excellent Excel skills Basic understanding of SaaS products and Cloud Terminology Familiarity with Python or some other scripting language is a nice to have Strong customer focus Strong written and verbal communication skills Good prioritization & organization skills Ability to recognize conflict and work through it Good ability to motivate and persuade others Experience working with Cross Functional Teams Contributes to departmental goals and objectives / metrics and plans; may contribute to organizational goals Participate in on call rotation