Gsa- F&B Service (Campus Placement)

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We are seeking a Guest Service Associate (GSA) for our Food & Beverage team through campus placement in Mumbai, India. This entry-level position offers an exciting opportunity for recent graduates to kickstart their career in the hospitality industry. As a GSA, you will play a crucial role in ensuring guest satisfaction by providing exceptional service in our food and beverage outlets.

• Greet and welcome guests in a friendly and professional manner
• Take food and beverage orders accurately and efficiently
• Serve food and beverages according to established standards
• Process payments and handle cash transactions
• Maintain cleanliness and organization of dining areas
• Collaborate with kitchen staff to ensure timely and accurate order delivery
• Address guest inquiries and resolve concerns promptly
• Assist in setting up and breaking down dining areas for various events
• Comply with all food safety and hygiene regulations
• Participate in ongoing training to enhance product knowledge and service skills

• High school diploma or equivalent
• Recent graduate or final year student
• Excellent customer service and interpersonal skills
• Strong verbal and written communication abilities
• Basic computer proficiency, including point-of-sale systems
• Fundamental knowledge of food and beverage service
• Ability to work in a fast-paced environment and manage time effectively
• Team-oriented mindset with a willingness to support colleagues
• Basic understanding of the hospitality industry
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and enthusiasm for creating memorable guest experiences