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GSA - Housekeeping

icon building Company : Accorhotel
icon briefcase Job Type : Full Time

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Job Description - GSA - Housekeeping

Job Description

We are seeking a detail-oriented and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness and comfort of our hotel, ensuring an exceptional experience for our guests.

  • Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces
  • Respond promptly and efficiently to guest requests and concerns related to housekeeping
  • Properly use and maintain cleaning equipment and supplies
  • Adhere to safety and security protocols, including the proper handling of master keys
  • Collaborate with other departments to ensure seamless guest service
  • Inspect rooms for cleanliness, damage, and maintenance issues
  • Restock guest amenities and supplies as needed
  • Report lost and found items according to established procedures
  • Participate in regular training sessions to enhance skills and knowledge
  • Assist in maintaining inventory of housekeeping supplies
  • Ensure proper setup of rooms for VIP guests or special events

Qualifications

  • Diploma or Degree in Hotel Management, or equivalent qualifications
  • Previous experience in housekeeping or hospitality industry preferred
  • Strong attention to detail and commitment to cleanliness standards
  • Excellent customer service skills with a guest-centric mindset
  • Ability to work efficiently in a fast-paced environment
  • Strong organizational and time management skills
  • Effective communication skills in English and local languages
  • Flexibility to work different shifts, including weekends and holidays
  • Physical stamina to perform cleaning tasks throughout the shift
  • Knowledge of cleaning products, equipment, and safety procedures
  • Ability to work collaboratively in a team environment
  • Proficiency in basic computer skills for record-keeping purposes
Original job GSA - Housekeeping posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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