GSA-Housekeeping

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We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.

• Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
• Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
• Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
• Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
• Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
• Follow lost and found procedures strictly and report any discrepancies immediately
• Maintain and properly use all housekeeping equipment, supplies, and materials
• Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
• Participate in ongoing training programs to enhance skills and stay updated on industry best practices
• Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed

• Diploma or Degree in Hotel Management, or equivalent qualifications
• Previous experience in housekeeping or hospitality industry preferred
• Strong attention to detail and ability to maintain high cleanliness standards
• Excellent customer service skills with a guest-centric approach
• Ability to work efficiently in a fast-paced environment
• Knowledge of cleaning procedures, products, and safety protocols
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Flexibility to work different shifts, including weekends and holidays
• Strong communication skills in English and local languages
• Team player with the ability to collaborate effectively with colleagues
• Excellent time management and organizational skills
• Trustworthy and responsible, capable of handling master keys and maintaining security
• Willingness to learn and adapt to new procedures and technologies

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.