Guest Relations Associate (Coordinator) || RANCHI

Hiring
Fresher /Experienced in a renowned Hospital @ Ranchi

Company
Details:

Our client is one of the largest hospitals in Eastern India 

DEPARTMENT:    Operations 

Job responsibilities of GRE: 

Coordination & Communication

• Greet patients and visitors in a prompt, courteous and helpful manner
  
• Responsible for handling in patient enquiries
  
• Communicating with the patients / patient’s party for any information as and when required by them
  
• Ensure smooth operations in the department through proper communication and coordination’s
  
• Ensure no patient/patient relative complaints because of user end errors. 
  

Registration, Billing and Cash Handling

• Accept token from treasury for billing purpose 
  
• Responsible for doing registration if required 
  
• Responsible for handling cash 
  

Documentation and Report Generation

• Maintaining a visitor’s pass register
  

Requirements

• QUALIFICATION - Minimum Graduates, BHM / Aviation / Hotel ,Management degree is preferred
  
• EXPERIENCE - 1year experience in Hospital will be an added advantage
  
• Good Communication 
  
• Presentable
  
• Willing to work in shifts, on Sundays & holidays and for long hours  
  
• Ability to handle stress 
  
• Grooming Norms -Proper professional grooming norms to be maintained as per the instructions received from time to time
  

Benefits

• SALARY UPTO 11k CTC for Fresher & UPTO 15k CTC for Experience
  
• LOCATION : RANCHI 
  
• Opportunity to work in a Leading Hospital & Health Care Client company.