Guest Service Associate - Food & Beverage

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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Join our dynamic team as a Guest Service Associate - Food & Beverage at our premier establishment in Novotel Visakhapatnam Varun Beach. We're looking for a customer-focused professional to deliver exceptional dining experiences to our guests.

• Provide courteous, efficient, and professional service to guests, adhering to our high standards
• Rotate flexibly between different sub-departments within the Food & Beverage division as needed
• Perform opening and closing procedures for assigned work areas
• Demonstrate thorough knowledge of menu items and make informed recommendations to guests
• Upsell food and beverage options when appropriate
• Maintain a clean and organized work environment
• Monitor operating supplies and minimize waste
• Handle guest inquiries and complaints professionally, escalating issues when necessary
• Collaborate with team members to ensure smooth service operations
• Adapt to changing priorities in a fast-paced environment

• Service-focused personality with a passion for food and beverage
• Previous experience in a similar food service role preferred
• Strong interpersonal and communication skills
• Excellent problem-solving abilities
• Basic leadership skills and ability to work effectively in a team
• Thorough knowledge of food and beverage menu items
• Ability to thrive in a fast-paced environment
• Basic math skills for handling transactions and processing payments
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work various shifts, including weekends and holidays
• Commitment to maintaining a professional appearance and adhering to grooming standards