Guest Service Associate - Front Office

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

Operational

• Carry out assigned duties as per operational standards
• Ensure guest preferences / complaints are conveyed to Team Leaders and recorded.
• Comply with all safety and security measures

Personnel

• Follow all policies of the organization
• Attend all trainings as per training calendar.
• Follow organizational grooming standards.
• Ensuring redressal of any associate complaints / issues