H R Business Partner - L&D

Key Responsibilities

1. Learning & Development (L&D)

• Conduct Training Needs Analysis (TNA) based on performance data, competency gaps, and business needs.
  

• Design and deliver role -based learning programs for IT and Sales, covering:
  

  • Technical upskilling and certifications
    

  • Sales enablement, product, CRM, and negotiation training
    

  • Behavioral and leadership development
    

• Develop and manage annual and quarterly learning calendars.
  

• Coordinate internal and external training programs; manage vendors, budgets, schedules, and contracts.
  

• Maintain accurate training records, certifications, and documentation in LMS/HRMS.
  

2. Performance Management (End -to -End Ownership)

• Design and continuously enhance the performance management framework aligned with business strategy.
  

• Define and maintain role -based KPIs, OKRs, and competency frameworks for IT and Sales.
  

• Drive goal setting, mid -cycle reviews, annual appraisals, calibrations, and final ratings.
  

• Promote a continuous feedback and coaching culture; enable managers with tools and guidance.
  

• Identify performance gaps and manage PIPs and IDPs, aligned with learning interventions.
  

3. Linking Performance, Learning & Business Outcomes

• Translate appraisal outcomes into structured L&D roadmaps.
  

• Ensure learning investments are driven by performance data and business priorities.
  

• Partner with Sales and IT leaders to track post -training impact on revenue, productivity, certifications, and delivery.
  

4. Analytics & Reporting

• Measure learning effectiveness, ROI, and post -training performance improvement.
  

• Analyze performance trends, rating distributions, and productivity metrics.
  

• Prepare dashboards and reports for leadership reviews.
  

5. Systems, Compliance & Continuous Improvement

• Own LMS and performance modules in HRMS (Zoho People or similar).
  

• Ensure data accuracy, audit readiness, and policy compliance.
  

• Drive continuous improvement, process adoption, and change management.