Head - IT Infrastructure

- Develop and execute long-term infrastructure strategies aligned with business objectives.

- Lead digital transformation initiatives including cloud adoption, automation, and infrastructure scalability.

- Collaborate with cross-functional teams to ensure infrastructure supports enterprise applications and services.

- Oversee the architecture, deployment, and lifecycle management of private cloud environments (e.g., VMware, OpenStack).

- Manage data centers, server farms, storage systems, and virtualization platforms.

- Ensure high availability, disaster recovery, and business continuity planning.

- Design and manage enterprise network architecture including LAN/WAN, SD-WAN, and MPLS.

- Administer firewalls, routers, switches, load balancers, and VPNs.

- Implement robust cybersecurity frameworks and ensure compliance with regulatory standards (e.g., ISO 27001).

- Define and monitor SLAs, KPIs, and performance metrics for infrastructure services.

- Drive automation and standardization across infrastructure operations.

- Manage vendor relationships, procurement, and contract negotiations.

- Lead and mentor a team of infrastructure engineers and network specialists.

- Promote a culture of innovation, accountability, and continuous learning.

- Provide technical guidance and career development support.

- Cloud Platforms: Deep expertise in private cloud (VMware, OpenStack), hybrid cloud integration, and cloud orchestration tools.

- Server & Storage: Strong knowledge of server architecture, virtualization (VMware, Hyper-V), SAN/NAS storage systems.

- Networking: Advanced understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and network segmentation.

- Security: Experience with enterprise-grade firewalls (Palo Alto, Fortinet), IDS/IPS, endpoint protection, and SIEM tools.

- Automation & Monitoring: Familiarity with tools like Ansible, Terraform, Nagios, Zabbix, SolarWinds, and scripting (Python, PowerShell).

- Telecom Infrastructure: Hands-on experience with telecom-grade networking, OSS/BSS systems, and carrier-grade hardware.

- Strategic thinking and ability to align technology with business goals.

- Strong project management and stakeholder engagement capabilities.

- Excellent communication, negotiation, and decision-making skills.

- Proven ability to lead cross-functional teams and manage large-scale infrastructure projects.

- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

- 20+ years of experience in IT infrastructure, with at least 5 years in a senior leadership role.

- Telecom industry experience is mandatory.

- Cisco Certified Network Professional (CCNP) or equivalent

- VMware Certified Professional (VCP)

- Certified Information Systems Security Professional (CISSP)

- ITIL Foundation or higher